the future of charities

It’s struck me recently how many of the recent “rising stars” of charity brands aren’t charities in the sense of what people automatically think – namely, that the organisation you donate to does the work. The “charities” that are gaining prominence at the moment are little more than charitable foundations which fund the work they’re focused around.

Charity:water, for example, much praised recently for being the beneficiary of twestival, Hugh Jackman’s donation, and Youtube’s trial of overlays. But it doesn’t go to the actual trouble of getting to Africa and installing wells itself. Instead, it gives the money it raises to other charities to deliver on its promises in its marketing materials, leaving it to focus on raising money and its profile.

Similarly, Help for Heroes, which has been partnered by the Sun newspaper to reach its target of £20 million has had a big boost for the coverage around major Phil Packer. But again, Help for Heroes delivers its work through giving grants, rather than carrying out the work itself.

I think we’ll see more of this. Brands are so important in charity marketing. The diversification that charity:water and Help for Heroes are taking advantage of helps them focus on their brands and their fundraising. By leaving the difficult job of delivering the work to specialists they can avoid having to reinvent the wheel and can make sure they’re able to make a difference straight away.

And a diversification of brands and service delivery can help open up new markets and new audiences. Many charities find it difficult to connect to younger audiences. That’s why charities like Christian Aid have started youth brands like Ctrl Alt Shift. By playing down the charity and focusing on the audience, the ctrl alt shift is able to connect with its audience. With the democratisation of communication tools through social media, I think that we’ll start to see charities focusing on targeted and niche audiences starting up which are simply fundraising brands, giving the money they raise to the organisations that are most able to carry out the work.

Anyone know of any other fundraising brands that don’t do the work themselves?

See the difference – gimmick or revolution

I’ve been reading a bit recently about See The Difference, a new web venture nicely summed up on Bryan Miller’s blog. Essentially, it is a new charity aggregator which promises to revolutionise the charity market through it’s use of video to recruit and feedback to donors.

I think it will fail for 2 reasons:

Some are making comparisons with Kiva. But there is a fundamental difference between this venture and other already existing charity aggregator sites, such as Global Giving. Kiva facilitates the interaction between individuals. The old addage is as true today as ever. People give to people. People do not give to projects. They don’t give to “funds”. They give to make a difference to people. Kiva knows this and does this very well. Charity aggregators haven’t done this very well so far, because they focus on aggregating projects – not on aggregating individual need.

Secondly, video online isn’t new. Other charities are out there already using it to excellent effect telling their stories in real time. Charity:water, child’s i foundation and learnasone are all using video to tell stories direct from the field. They’re broadcasting their message across multiple platforms of twitter, facebook, blogs and other social media. They don’t need See The Difference. All it could ever be to them is an expensive shop window, but looking at the success of charity:water, charities can do perfectly well without this extra layer getting in the way.

Perfect pitch

Hugh Jackman is using twitter to “auction” a $100k donation to charity. People have to convince him, in 140 characters or less, why their charity of choice is worthy of the money.

I do feel this is a bit popularist and not exactly the researched and considered way that we’d all like to see people making their decisions about donations. It also fails to promote a commitment to a cause - focusing instead on a one-off, attention-seeking kind of approach. But I suppose if it reaches to a new audience then that’s not a bad thing.

—UPDATE—

Charity:water have moved really quickly, getting children in Ethiopia to hold up signs to Hugh, asking for the money. They then posted the picture on twitter.

Brands become your friends

Facebook have announced changes to their fan pages, which essentially mean that they increasingly become more like friends. Ian Schafe explains in more detail what the changes are on his blog.

As Alan Wolk says on his blog, this will be of limited use to most brands. Those brands that customers only have a limited relationship with, like most FMCG and service brands, will probably struggle to make this work in a meaningful way without annoying those people that they’re trying to make a relationship with. Do you really want your toilet roll popping up in your home page feed all the time? Probably not.

However, as Alan notes, there are a limited number of brands that can make this work. He calls these “prom king brands” – those brands that people do have a real connection with. Luckily, I think charities can fit into this category. Charities – because of the nature of our work and the connection we can make with people’s values as a result – do have the possibility to make a meaningful connection in social spaces.

The move by Facebook can only be a good thing for charities, as it gives so much more scoping for developing meaningful relationships on the platform.

Computer Tan

Computer Tan is a campaign by Skcin to raise awareness of the dangers of skin cancer.

The viral has had a lot of hits and has driven a lot of traffic to the microsite so it seem like people were suckered by it.

It is well executed and seems like a great execution for the target audience – people who think that there is a quick fix for a tan are very likely to be sucked in by this and are probably the kind of people who end up bright red on a beach in Spain.

But a couple of things niggle.

Why isn’t the mobile app ready for the campaign? Brand Republic say that this is a limited campaign before a big reveal – though their cover has been blown by an article in the Sun. So why isn’t an app ready for the 2 week campaign window? This would have been a great hook and a good way to get the message out there, especially if you could send it on to a friend. This just seems sloppy.

Secondly, the video on the microsite took ages to load and I’m on a fast connection. Annoying.

Thirdly, how did this tiny, unknown charity get to work with a big agency and get loads of (presumibly free) media space? Having worked for a small organisation I know how difficult it is to make an noise and get impact. This is just envy though!

Where’s the gorilla gone?

Before I start posting my “back catalogue” (I sound like an aged rock band and I haven’t even started yet!) here’s a viral that I came across. Nicely done but way too late. Part of a good execution is timing. Here (unlike the gorilla) their timing is a bit lacking.